Shipping policy

Every piece is packed with care and shipped worldwide.

Processing

Orders are dispatched within 48–72 hours (Mon–Fri), excluding public holidays.

Delivery

All shipments include tracking. Transit times vary by destination, and a tracking number is emailed to you the moment your order is dispatched.

Shipping rates

Shipping costs are calculated at checkout based on your delivery location.

International orders & customs

International orders may be subject to import duties or taxes set by the destination country. These are the customer's responsibility and are not included at checkout.

Carrier & customs delays

We can't accept responsibility for delays caused by carriers or customs processes beyond our control.

Damaged in transit

If your item arrives damaged, contact us within 7 days of delivery with photos and your order details and we'll make it right.

Contact

Questions? Email support@watchthecarr.com — we typically reply within 24–48 hours.